Posted on : 2019-10-22 14:20:55 View Type: public
Carolyn LaRocca
Hi,
The text is not appearing when I hover over Dr Schiff and Dr. Checel on the home page as it does for all other doctors and staff.
Thanks!
Hi,
The text is not appearing when I hover over Dr Schiff and Dr. Checel on the home page as it does for all other doctors and staff.
Thanks!

Please send me your webstie's URL so i can check the issue thanks on Demo site i don't see the problem anywhere.

I found your logins in old tickets, the issue is really weird and not going away seems like while adding or updating these two doctors WordPress could not save something properly. So i request you to delete both of them and add them again, updating is not working on those pages also. I think re adding them will work for you.
Now Dr Voulgaris is not showing the text also. Delete and re-add all three? Will they be in the correct order if I do separate dates? That was an issue previously also. Thanks!

Yes Dates can be changed to get desired order. Just publish the doctor and then edit doctor and change the publish date. That should work fine for you.
Hi,
I'm having this problem again. Hesitant to delete and readd the doctor (Dr Bukofsky) because then I have to redo all the SEO. Is there another way?
Thanks,
Carolyn
No there wouldn't be any problem if you delete a Dr. and readd it, if you keep the Permalink same then you wouldn't have any problem. Your Support have expired kindly renew it as well thanks.
Hi,
We will renew. Remind me how I do that again? Also, I re-added the doctor and it didn't work.
Thanks,
Carolyn
Please renew your support thanks >> VetBox - Veterinary & Pet Care WordPress Theme by webfulcreations | ThemeForest
And i will guide you about the problem you are facing. Thanks.
HI,
Just renewed for a year of support. So I've been updating the doctors and after each one the hover isn't working on the homepage or About Us. I can't delete and re-add all of them :-( Although it didn't work with Dr. Bukofsky.
Thanks,
Carolyn
Thank you very much! For renewal
Kindly send me your WordPress logins and i will look into this for you. If you want to get Chat Support please join me on chat thanks. Webful Creations | Facebook
I've added a new area for Excerpt add your text here for the Excerpt missing on dr's similarly as i did for Dr. Nicole thanks
Click one of our contacts below to chat on WhatsApp
Do you have any questions?

