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Once you have placed the order, there would be following circumstances to get the refund.
Once you place order, and we have not started working on your order and you make your mind to cancel the project we will refund you and you will receive your money in 2 days.
If you have bought something by mistake kindly raise a refund request within 12 hours, after 12 hours of first download your refund request would not be entertained.