"There is something wrong with your submission" errors

Hello Samar & team,

We're getting a lot of reports from customers complaining that the form doesn't work. Because I don't know the cause I've tried turning off website caching (we use a Litespeed server) but that didn't improve the situation. Is there something that you can look into, or something that I can do on my end to fix it?

Best,

Martijn

Hello Martijn

This is casue of the Cache, umm you can send me your WordPress logins i will try to disable cache completely for your booking system. Thanks. 

Any progress? I'm still getting reports that the form is giving errors, but not consistently. I've removed all plugins that I could but no change.

Hi Samar,

I'm unfortunately getting complaints from my customers again about the same Submission Error. Since the error is very non-specific, I can't troubleshoot it but it is creating problems for me again. Is the plugin logging these attempts with any kind of detail anywhere so that I can have a look (or you)? 

Hear from you soon.

Best,

Martijn

This is most probably cause of the Captcha issue, Either customers are entering wrong captcha or it's not refreshign cause of cache. 

You can wait for next update in which you will get option to disable captcha if that makes problem in your webiste

Hello we fixed this issue in last few updates, 

Also i wanted to inform you that we have more robust and latest Repair booking form have you checked that? 

We also have added option to disable captcha which sometime brings issues so please disable it if you are not getting spams 

thanks.