Posted on : 2025-10-21 09:48:58 View Type: public
MY BLOMMAERT

Hi Samar,
Since about two weeks, my Woopayments plugin is generating errors when customers attempt to pay. Could it have to do with changes to your plugin? It seems to have to do with the phone number not being submitted along with the payment request. This is the error we are getting:
“You specified “never” for fields.billing_details.phone when creating the Payment Element, but did not pass params.billing_details.phone when calling stripe.createPaymentMethod(). If you opt out of collecting data via the payment Element using the fields option, the data must be passed in when calling stripe.createPaymentMethod().”
I'm not sure if it has to do with the customer contact data being stored by your form, but I thought I'd ask the experts ;).


