Posted on : 2025-10-09 10:45:14 View Type: public
Glenford Dorset

When sending emails, the name “Brian’s” is appearing incorrectly as “Brian's” or “Brian's”, as shown in the attached screenshot. Please look into this issue for us. Thank you,

When sending emails, the name “Brian’s” is appearing incorrectly as “Brian's” or “Brian's”, as shown in the attached screenshot. Please look into this issue for us. Thank you,

This problem is solved please wait for upcoming update thanks.

Thanks for Version: 3.8223 updates. Really appreciate the Bulkgate add and the fix in filtering Brands on booking page.
Unfortunately the "brian/'s" and "brian's" are still showing in emails. "Brian\'s" is fix.

Save subject again in settings

Sorry, I dont understand what you mean.

We had that same problem when we were using a similar software. After they fix it they sent us this message:
"We’re pleased to inform you that the issue regarding the incorrect display of your business name, "Brian's Electronix Services," has been successfully resolved. Messages sent to your customers will now display your business name correctly without converting the apostrophe into an HTML character."

Go to plugin settings
Booking settings and estimate settings where you can find email templates
Edit subject lines or re write them and save again
Or first change subject to something else then revert back to what it was
Problem should be fixed thanks

The From Email name doesn't come through our plugin, You may need to use some SMTP plugin which can solve this problem for you
About the Subject of Credentials email, please hold on till next update this will be fixed itself
thanks...
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