Book Device form - no job created

Goodmorning,

I still have some issues with the plugin:

Using the booking form, the user can enter a repair, an e-mail with "We have recieved your booking" is sent, but no booking is created in the back end. Clicking the link leads to a 404 and no Job is added to the Jobs list.

In the booking e-mail (ESTIMATE), currently all values of jobs is € 0,00 despite the value being configured in the back end.

Additionally,

In the next plugin update, could you consider changing the following?

- In the payment request e-mail to the customer, the subject line reads "Online Payment Link for You Job". The correct spelling is "Your" Job.

- The booking form has a bit unusual order of information: city, postal code...then company info... then address. Better would be address, city, postal code. Please add a field for "Country" after that, we have international clients. After that, company and tax id (as optional fields to be selected in back end?)

- Add an option to configure how the Case Number is formatted. I can now choose a prefix, but the trailing number is very long. My customers are requested to write it on the box they send to us, so having the option to use a prefix+ sequential case number of 4 digits would be great. I have no use for the timestamp.

- Add an option to configure how the Case Number is formatted. I can now choose a prefix, but the trailing number is very long. My customers are requested to write it on the box they send to us, so having the option to use a prefix+ sequential case number of 4 digits would be great. I have no use for the timestamp.

Please make it two or 1

About Address Sequence, i will see if can do

About You Job >> Fixed wait for upcoming release. 

For estimate issues, kindly send me you WP logins so i can test it if possible thanks

Hello Samar,

I sent you the WP login details last time, the credentials are still valid. Thank you for looking into this. Time is getting a bit short for me to get it all up and running - ideally I have until June 1st.

I looked today and again when not logged in, the device list is unpopulated after selecting the brand. When logged in, everything shows. There are no plugins to update this time and I flushed the cache server side.

For your services

Both have set price to 0

And if you check estimates

The services selected in estimate requests have the price as well. 

Please set a default cost for these services here

Cause they are used in booking

And once booking is done, 

Customer receive an email that their joob is booked

but their job will not show in check status until you change status from Draft to published and Convert estimate to job

Remember if you make changes to estimate, add new parts or services and email customer, it sends customer an email to approve or reject your estimate. 

You can test 

One more thing if you automatically want Request or booking forms to go to jobs then check estimate options

You may select these both options