Running a repair shop means managing jobs, parts, customers, invoices, and communication — all while keeping things efficient and professional. Two top tools that can help are RepairBuddy, a WordPress-based plugin, and RepairShopr, a popular SaaS platform. But which one is better?
Let’s break it down.
📊 Side-by-Side Feature Comparison
| Feature | RepairBuddy | RepairShopr |
|---|---|---|
| Platform Type | WordPress Plugin (self-hosted) | SaaS (cloud-hosted) |
| Ideal For | Small to medium repair shops using WordPress | Mid to large shops needing CRM + POS |
| Pricing | Starts at $7.99/month | Starts at $59/month |
| Lifetime License | ✅ Available | ❌ Not offered |
| Online Booking | ✅ Built-in | ✅ Integrated |
| Job/Ticket Management | ✅ Full job workflow | ✅ Advanced ticketing system |
| Customer Portal | ✅ Branded, job status tracking | ✅ Portal access with ticket updates |
| POS System | ❌ (can integrate with WooCommerce) | ✅ Full POS included |
| Inventory Management | ✅ Parts tracking per job | ✅ Advanced inventory system |
| Multi-Store Support | ✅ Built-in | ✅ Available, higher plans |
| CRM Tools | ✅ Tags, notes, follow-ups | ✅ Advanced CRM + marketing tools |
| SMS/Email Notifications | ✅ Customizable | ✅ Templates and automation |
| Technician Assignment | ✅ Calendar-based | ✅ User permissions & assignments |
| Reports & Analytics | ✅ Repairs, invoices, parts | ✅ Extensive reports & dashboards |
| Integrations | WooCommerce, CRMBuddy, Elementor | QuickBooks, Xero, Zapier, Google Calendar |
| Mobile App | ❌ Web responsive only | ✅ iOS & Android apps |
| Customization | ✅ Full WordPress control | ❌ Limited (hosted SaaS) |
| Support | Chat, docs, tutorials | Live support, community, helpdesk |
💡 Key Differences
🔹 RepairBuddy
- Designed for WordPress users who want full ownership and flexibility
- Ideal for small to medium repair shops
- Lower monthly pricing and lifetime license available
- Works well for computer, mobile, drone, jewelry, and niche repairs
- Can be bundled with full website setup and hosting
🔹 RepairShopr
- Hosted SaaS platform — no installation needed
- Comes with built-in POS and CRM
- Offers marketing tools like automated email follow-ups
- Better for larger teams needing centralized management
- Less customizable, more rigid in layout and branding
💰 Pricing Breakdown
| Plan | RepairBuddy | RepairShopr |
|---|---|---|
| Monthly | $7.99 | $59+ |
| Yearly | $59.99 | $588+ |
| Lifetime | $179 one-time | ❌ Not available |
| Free Trial | ✅ Yes | ✅ Yes |
🏁 Final Verdict: RepairBuddy or RepairShopr?
✅ Choose RepairBuddy if:
- You use WordPress or want to embed your repair system in your own site
- You want to save on monthly costs
- You value ownership, customization, and SEO control
- You’re just starting out or scaling on a budget
✅ Choose RepairShopr if:
- You need a hosted SaaS solution with full POS integration
- You require built-in marketing automation and advanced CRM
- You don’t need WordPress or site-level customization
- You’re running a mid-to-large operation with staff and retail
🧠 Final Thoughts
Both platforms are strong — but serve different types of users:
| Use Case | Best Option |
|---|---|
| WordPress user, tech-focused shop | RepairBuddy |
| Large store with retail POS needs | RepairShopr |
🚀 Try RepairBuddy Today
👉 Start with RepairBuddy and experience repair management built by technicians, for technicians.
