When it comes to managing a repair business, especially at scale, selecting the right platform is critical. Two powerful but very different tools in the market are:
- Fixably – an enterprise-grade, cloud-based system
- RepairBuddy – a WordPress plugin made for repair businesses
In this article, we’ll help you decide which tool is the best fit based on features, pricing, customization, and use case.
📊 RepairBuddy vs Fixably: Feature Comparison Table
| Feature | RepairBuddy | Fixably |
|---|---|---|
| Platform Type | WordPress Plugin (self-hosted) | SaaS (cloud-based enterprise) |
| Target User | Small to medium repair shops | Authorized service providers & enterprise |
| Pricing | From $7.99/month, lifetime option | High (custom enterprise pricing) |
| Online Booking | ✅ Built-in | ✅ With customer communication |
| Job Workflow | ✅ Full ticketing & repair process | ✅ Very advanced, with diagnostics |
| Customer Portal | ✅ Branded login + job tracking | ✅ Portal for ticket status |
| Inventory Management | ✅ Part tracking per job | ✅ Advanced, multi-level inventory |
| Device Diagnostics | ❌ | ✅ Full diagnostics and Apple GSX integration |
| Multi-Store Support | ✅ Included | ✅ Enterprise-grade, supports networks |
| Technician Assignment | ✅ Visual calendar | ✅ Productivity tools & task tracking |
| POS Integration | Optional via WooCommerce | ✅ Built-in |
| CRM | ✅ Basic CRM & tags | ✅ Advanced CRM with ticket linking |
| Reports & Analytics | ✅ Basic reports | ✅ Custom dashboards & KPIs |
| Mobile Support | Responsive web | ✅ Mobile apps |
| Customizability | ✅ Full control (open source) | ❌ Closed platform |
| Compliance | ❌ Self-managed | ✅ GDPR, enterprise-grade security |
| Best For | Tech repair shops on WordPress | Enterprise-level providers (esp. Apple ASPs) |
💡 Key Differences
🔹 Fixably
- Built for enterprise repair providers, especially Apple-authorized service centers
- Includes automated diagnostics, parts ordering, and compliance tools
- Offers deep integration with Apple GSX, which is essential for large-scale device servicing
- Requires training, onboarding, and support contracts
- Very expensive – pricing not public, but typically used by large companies
🔹 RepairBuddy
- Designed for small to mid-sized repair businesses
- Fully owned and controlled inside your WordPress website
- Affordable and simple to set up — even includes lifetime license
- Offers essential tools like job tracking, customer portal, inventory, notifications, and multi-store support
- Ideal for independent shops dealing in phones, computers, drones, cameras, etc.
💰 Pricing Comparison
| Plan | RepairBuddy | Fixably |
|---|---|---|
| Monthly | $7.99 | Custom (typically high) |
| Yearly | $59.99 | ❌ No public pricing |
| Lifetime | $179 one-time | ❌ Not available |
| Free Trial | ✅ Yes | ❌ No public signup – sales-led onboarding |
🏁 Final Verdict: RepairBuddy or Fixably?
✅ Choose RepairBuddy if:
- You’re a small to mid-sized repair business
- You need an affordable, easy-to-own solution
- You work on phones, laptops, drones, or similar devices
- You prefer using WordPress and managing your own site
✅ Choose Fixably if:
- You’re an Apple Authorized Service Provider (AASP)
- You need GSX integration, compliance, diagnostics, and full enterprise features
- You have a large repair team and high volume workflows
- Budget is not a concern
🧠 Final Thoughts
| Use Case | Best Option |
|---|---|
| WordPress-based, independent repair shop | RepairBuddy |
| Apple AASP or enterprise provider | Fixably |
If you’re looking for affordability, simplicity, and customization — RepairBuddy is the clear winner.
🚀 Start Your Repair System the Smart Way
👉 Try RepairBuddy Today – Your repair business, your way.
