Security Systems & CCTV Repair Shop Software

All-in-one software for repair shops, within your WordPress website, easy and powerful.

RepairBuddy Is Ready for CCTV Repair Business

Powerful Repair Management for Surveillance & Security Service Providers

From malfunctioning DVRs and broken cameras to alarm system issues and wiring faults, managing a security system repair business requires precision, tracking, and timely service. RepairBuddy gives you everything you need to run your CCTV and security systems repair shop efficiently—from booking to job completion and reporting—all inside your WordPress website.

🔧 Manage Security Device Repairs with Ease

Security and surveillance repairs often involve detailed diagnostics, urgent turnarounds, and complex part handling. RepairBuddy is built to streamline that process:

Online Repair Booking Form

Let customers book services for CCTVs, NVRs, alarm panels, intercoms, and access control devices with device type, brand, and issue descriptions.

Online CCTV Repair Booking

🧾 Custom Labels for Device Fields

Rename terms like "Device" to "Camera System," "IMEI" to "Serial No.," or "Device Note" to "Fault Description" to better match your industry vocabulary.

Manage Devices and Camera You Repair

Send Repair Estimates

Easily send branded repair quotes for services like hard drive replacements, power issue troubleshooting, or lens repair. Customers can approve online.

Easy Estimates & Quotations for CCTV Repair

Work Order with Signature

Generate digital or printable work orders and get signatures for legal and warranty compliance.

Simple Contract for CCTV Repair

Auto-Create Jobs Upon Estimate Approval

When a customer accepts a quote, RepairBuddy auto-generates the job—assign technicians, log parts, and track job activity.

Repair Job Management for CCTV Repair

📲 Keep Clients in the Loop

Trust is key when working with security and surveillance systems. RepairBuddy provides real-time communication tools to build transparency:

SMS & Email Notifications Let your customers know when jobs start, progress updates, job completions, and pickup readiness.
Online Job Status Check Customers can check live repair updates using their Job ID or Serial Number directly on your website.
Feedback Collection Request customer reviews after job completion to build credibility and customer satisfaction.

SMS Notifications

📦 Parts & Inventory for Security Devices

Manage replacement parts for various devices:

CCTV cameras (IP, analog, PTZ)
NVR/DVR boards and hard drives
Power supplies and wiring kits
Access control panels and sensors
Alarm keypads and batteries

Assign parts to specific brands (e.g., Hikvision, Dahua, Ring, ADT) and device types, so the right parts load during job creation or estimate.

Manage Inventory for Various Qualities

🌐 SEO-Optimized Device & Service Pages

Rank better locally and nationally with built-in SEO pages:

Devices: Analog Bullet Camera, IP Dome Camera, Motion Detector, NVR 16-Channel
Services: Camera Lens Replacement, NVR Hard Disk Replacement, Alarm System Testing
Brands: Hikvision, Swann, Dahua, Arlo, ADT, Honeywell

Each page includes images, descriptions, and direct booking forms—making your website an asset that converts.

SEO Optimized Device Pages

🧑‍💻 Customer Account Portal

Offer your clients their own login access to:

Track ongoing and past repairs
View and download invoices
Re-book a service
Check job updates in real-time

Ideal for B2B customers managing multiple surveillance systems or properties.

Empower Customers To Manage Their Devices

🔁 Maintenance Reminders & Recurring Service Alerts

Security equipment requires regular checks. Use RepairBuddy’s Maintenance Reminder system to:

Schedule annual service alerts for camera cleaning or firmware upgrades
Send SMS/email reminders automatically
Retain customers and generate repeat business

Maintenance Reminders to Bring Business Back

🌎 Use RepairBuddy in Any Language

Your clients may speak different languages—RepairBuddy is translation-ready and supports RTL layout for Arabic, Hebrew, and more.

Translation and Multilingual Ready

📈 Analytics & Reporting

Monitor your security repair business growth with:

Daily, weekly, and monthly sales reports
Jobs by technician, brand, or customer
Top-used services and parts
Customer retention insights

Advanced Reports for Better Decision Making About CCTV Repair Business

✅ Key Features for CCTV & Security System Repair Shops

Online Booking with Custom Fields
Estimate Generation & Approval
Work Order & Signature Capture
Real-Time Repair Job Tracker
SMS/Email Notifications
Multi-Device, Multi-Service Booking
Branded Invoices & Receipts
Customer Account Area
Inventory by Brand & Device Type
Maintenance Reminders
SEO Pages for Brands, Devices, Services
Multi-language Ready
Technician Calendars & Logs
Job Reports & Feedback Management

🔐 Run a More Secure, Efficient Repair Shop

Your clients trust you with their surveillance and safety—make your backend just as reliable. With RepairBuddy’s Security Systems & CCTV Repair Software, you streamline operations, reduce manual errors, and offer a fully transparent customer experience.