RepairBuddy Is Ready for Camera Repair Business 🙂

Smart WordPress Plugin to Manage Camera Repairs from Booking to Billing

From DSLR cleanups to lens replacements and mirror adjustments, managing a camera repair shop requires precision, professionalism, and a streamlined workflow. That’s where RepairBuddy steps in.

Built for WordPress, RepairBuddy is the ultimate camera repair shop software that helps you run your service center efficiently—right from your website.

Camera Repair Shop Software

Tailored Tools for Camera Repair Businesses

Whether you're handling DSLRs, mirrorless cameras, camcorders, action cameras, or lenses,
RepairBuddy gives you everything you need to accept jobs, assign technicians, and keep customers informed.

📷 Online Camera Repair Booking

Allow customers to book their repair job online by selecting:

  • Camera type (DSLR, mirrorless, compact, video camera, drone camera)
  • Brand (Canon, Nikon, Sony, Fujifilm, GoPro, etc.)
  • Device model
  • Serial number or IMEI
  • Issue description (e.g. lens jam, shutter failure, sensor dust)

Customers can upload images or documents during booking to help with diagnostics

🧾 Camera Repair Estimates & Approvals

Technicians can send itemized repair estimates to customers. Estimates include parts, services, and labor. Once approved online, a repair job is automatically created.

🔍 Online Job Status Check

Customers can use their unique ticket ID to track repair progress from your website at any time. This improves trust and cuts down on status-checking calls.

📝 Digital Work Authorization

Provide legally binding repair order forms that your customers can approve digitally. Customize it with your terms, service summary, and warranty info.

Control Jobs, Technicians, and Inventory

RepairBuddy turns your shop into a fully managed service center.

  • 🧰 Camera Repair Services Catalog

Set up grouped services like:

  • Lens Cleaning
  • Sensor Replacement
  • LCD Screen Fix
  • Firmware Upgrade
  • Shutter Repair
  • Autofocus Calibration

Customers can select their needed service—or type a custom service in the “Other Service” field if it’s not listed.

👨‍🔧 Technician Assignment & Logs

Assign repairs to specific technicians, log each action they take, and monitor job turnaround times. A clear audit trail helps improve accountability and speed.

📦 Track Camera Parts & Accessories

Manage inventory for camera parts including sensors, shutter units, cables, viewfinders, buttons, and more. Assign specific parts to jobs and track usage across devices and brands.

Seamless Communication & Billing For Camera Repair Business

  • 📩 Email & SMS Notifications

    RepairBuddy sends real-time alerts to customers and admins for every major update—booking confirmations, estimate approvals, job ready alerts, and delivery reminders.
  • 🧾 Invoicing & Payments

    Generate branded invoices with full repair details and accept payments via Stripe, PayPal, bank transfer, or cash. Automatically email PDF invoices to customers.
  • 💬 Customer Feedback Collection

    After job completion, request reviews from your customers to build trust and improve your online reputation.
  • 🔁 Future Service Reminders

    Send automated maintenance alerts for camera servicing, such as annual sensor cleaning or lens checkups.

Admin Features and Customization For Camera Types and Brands

  • 🔧 Custom Labels & Fields

    Rename "Device" to "Camera" and add custom fields like lens type, firmware version, or ISO performance notes.
  • 🌐 Multilingual Support

    Use the plugin in any language—fully translation-ready via Loco Translate or PoEdit.
  • 🔐 Customer Portal

    Customers can log in to view their past repair history, current job status, and download receipts.
  • 📊 Reports for Growth

    Generate performance reports on sales, technicians, repeat customers, and service trends to track success and improve decisions.

Manage Every Camera Repair with Ease

Whether you're fixing a Canon DSLR or restoring a vintage Leica, RepairBuddy equips your camera repair business with everything it needs—bookings, quotes, workflows, and happy customers.

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