What if your repair shop software didn’t just help manage repairs — but actually brought customers back for more service?With RepairBuddy’s Automated Maintenance Reminder system, it does exactly that. This feature is designed to increase repeat business, keep your customers engaged, and ensure their devices stay in good condition — [...]

RepairBuddy’s Repair Labels feature offers an essential tool for modern repair shops to streamline device tracking, enhance security, and maintain warranty integrity. Whether you need a security seal sticker, repair tag, warranty label, or quality assurance tag, RepairBuddy gives you the flexibility to use labels your way. What's Included In [...]

With RepairBuddy’s Job History and Repair Logs, your repair shop can maintain a detailed timeline of every repair job — from initial booking to final delivery. This feature gives your team total visibility over each device’s repair lifecycle, while also keeping customers informed and engaged with public status updates. What's [...]

Stay in control of repair job communication with Manual Logs and Notes — a powerful tool inside RepairBuddy that lets your team record key updates, communicate internally, or notify customers via email or SMS in real-time. What's Included In RepairBuddy's Manual Logs How Manual Job Logs & Notes Improve Repair [...]

RepairBuddy makes your repair business smarter by automatically generating payment receipts for every transaction—whether it’s a full, partial, or upfront payment. Designed for transparency and professionalism, these receipts can be downloaded as PDFs, emailed to the customer, or printed directly from the customer portal or staff dashboard. What's Included In [...]

In a repair business, data is everything — and knowing exactly which devices you’ve worked on (and who owns them) is vital for smart decisions, security, and service quality. With RepairBuddy’s Customer Device History feature, you gain a complete overview of every device tied to your customers — all stored [...]

Easily track payment status for every job — for you and your customers. What's Included In RepairBuddy's Payment Statuses Payment Statuses Stay in control of your repair payments — from start to finish. Managing payments shouldn’t be confusing. With RepairBuddy’s customizable payment status system, you and your customers always know [...]

Professional invoicing is essential to any successful repair business. Whether your customer needs an invoice for tax records, warranty claims, balance tracking, or their own documentation, RepairBuddy’s Invoice Generator delivers fast, accurate, and beautifully formatted invoices — automatically. With flexible templates and deep customization, you can easily generate detailed repair [...]