Managing warranty claims can often be a complex process for repair businesses, especially when working with multiple device types and brands. That’s why RepairBuddy offers a streamlined Warranty Claim Repair Booking System, making it easy for customers to submit claims and for repair shops to manage and process them efficiently — all from your WordPress website.

What's Included In RepairBuddy's Warranty Claim Booking

How the Warranty Claim Feature Helps Your Repair Business

The Warranty Claim Booking feature in RepairBuddy is a game-changer for any repair business offering warranty-backed repairs—either for their own services or on behalf of partnered brands. It simplifies the entire claims process, keeps your operations organized, and delivers a smooth, professional experience to customers. Whether you run a warranty repair center or act as an authorized service provider, this feature helps streamline service requests and keeps your workflow efficient and customer-focused.

Effortless Warranty Claim Submissions

Our dedicated warranty booking form makes it simple for customers to submit a claim for devices under warranty. Whether you're a repair service authorized by brands or independently handling warranty repairs, this system helps you stay organized and professional.

Key Features:

  • Embed the form on any page using the shortcode: [wc_book_my_warranty]

  • Easy dropdowns to select device type, brand/manufacturer, and specific model

  • "Other" option available if the device or brand isn't listed

  • Fields for serial number, IMEI, PIN, and additional notes

  • Customers can upload their proof of purchase/invoice for verification

Customer & Claimant Information Collection

The form also collects complete information about the claimant or customer, helping your business build verified claim records and process them seamlessly.

Information Collected:

  • Full Name, Company Name (if applicable)

  • Tax ID and Address for documentation

  • Phone Number and Email

  • Claim description and issue details

  • File upload for invoice or receipts

This enables you to comply with warranty claim protocols and verify the eligibility before initiating repairs.

Admin Workflow: Accept or Estimate

After a claim is submitted:

  • Email notifications are sent to both customer and site admin

  • Admin or technician reviews the submitted claim

  • If the warranty is valid, they can accept the claim and start the repair

  • If not covered, they can send an estimate to the customer for approval

  • The customer can approve or reject the estimate with just a click

Full Support for All Repair Niches

No matter your repair niche, RepairBuddy’s warranty booking form can be customized to suit your specific business needs. Whether you repair:

  • Smartphones

  • Tablets & Laptops

  • Watches & Timepieces

  • Jewelry & Drones

  • Game Consoles

  • Home Appliances

  • Automotive & Heavy Equipment

...you can easily tailor the fields and options to match your workflow.

Alternative Booking Options

In addition to warranty claim booking, RepairBuddy also offers:

Each one is optimized to help you accept repair orders in the most efficient way possible based on your business model.

Start Streamlining Your Warranty Claims Today!

With RepairBuddy's Warranty Claim Booking feature, you no longer have to juggle email threads or messy paperwork. Improve customer satisfaction and reduce claim handling time with a professional, automated warranty workflow — all from your WordPress dashboard.

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