All-in-one software for repair shops, within your WordPress website, easy and powerful.
Your technicians are the heartbeat of your repair business.
That’s why RepairBuddy’s Technician Workspace is designed to give them the tools, focus, and freedom to get repairs done faster — without getting bogged down by complex software or limited access.
From managing assigned jobs to sending invoices and receiving payments, everything your technicians need is at their fingertips, in one streamlined dashboard.
With more tasks and customer interactions than ever, repair technicians need a centralized, easy-to-use system to manage:
📋 Repair job assignments
🛠️ Devices, parts, services, and extras
🧾 Invoicing, payments, and receipts
📤 Estimates, emails, and status updates
🧑💻 Customer communication & job logs
RepairBuddy’s workspace is built specifically for technicians to handle their responsibilities independently — while still being accountable.
RepairBuddy gives technicians full control over their workflow without overwhelming them. Here's what they can manage:
Access and work on only assigned jobs
Create new jobs and manage job details
Add or modify delivery dates, notes, devices, services, and parts
Print, email, and download repair tickets, invoices, and work orders
Receive full or partial payments directly
Change job status or payment status (if allowed)
Add new parts on the fly
Create or assign repair services
Add or move devices from other to main sections
Use extras to add miscellaneous items like accessories or power cables
Send custom messages to customers
Add manual logs (private or sendable to customers)
Trigger feedback requests post-repair
Track job history with full job log timeline
View all assigned repair jobs on a visual calendar
See upcoming deadlines, service dates, and pickup/delivery schedules
Receive email alerts when jobs are assigned
Get updates on customer messages and job changes
To ensure role-based access control, technicians are restricted from:
Viewing or modifying jobs not assigned to them
Accessing system-wide settings or admin dashboards
Deleting jobs, payments, or customer records
Creating or modifying other user accounts
This structure keeps the workspace focused and secure — letting technicians concentrate on repairs, not admin.
RepairBuddy’s Technician Workspace is designed to reduce friction and enhance productivity. It’s fast, mobile-friendly, and requires minimal training. With every feature they need built-in, your technicians can:
🚀 Work faster and smarter
🧠 Minimize dependency on managers
💬 Improve communication and customer satisfaction
📈 Help your shop scale without losing control
Your team deserves better than clunky spreadsheets or outdated systems. With RepairBuddy’s Technician Workspace, your staff can:
Stay organized
Communicate clearly
Deliver high-quality repair services
And keep customers in the loop — every step of the way
Ready to empower your technicians and streamline your repair shop operations?
Upgrade to RepairBuddy’s Technician Workspace and get more repairs done, with fewer bottlenecks.
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