All-in-one software for repair shops, within your WordPress website, easy and powerful.
Manage every step of your repair process with RepairBuddy’s powerful Job Management System. Designed to streamline your workflow from device intake to final delivery, it’s the most complete and intuitive repair job management software for modern repair businesses.
Whether you repair smartphones, laptops, electronics, or appliances — RepairBuddy makes it easy to:
📦 Create jobs from bookings, estimates, or manually
🔄 Convert quotes into jobs automatically upon approval
📅 Assign and track pickup, delivery, and next service dates
🔧 Add devices, parts, services, attachments, and taxes
🧾 Print or email tickets, invoices, labels, and receipts
📤 Communicate job updates and collect customer feedback
🧠 Access full repair history, logs, payments, and status — anytime
It’s a smart job ticketing system built for productivity, accuracy, and growth.
There are multiple ways to begin a new repair job in RepairBuddy:
✅ Convert Estimate to Job – Auto-converts once customer approves
🔁 Duplicate Existing Job – Great for repeat customers or similar issues
📝 Create from Booking – Use repair, warranty, or quote bookings
➕ Manual Job Entry – Admins, managers, or technicians can create jobs instantly
No matter how the job starts, it flows into the same powerful job management pipeline.
View all repair jobs in a clean, customizable table.
Each row gives you critical job information at a glance:
Job ID & Case Number
Customer Name & Contact
Assigned Technician
Devices Involved
Payment & Order Status
Delivery Date & Job Total
From the repair job list view, you can perform various actions.
Receive or record a payment
Print or email invoice
Change job status
Duplicate job
Download PDF
Send updates to the customer
With advanced filters (by technician, customer, device, date, job/payment status), you can quickly find any job and take action instantly.
Inside each job, you have full control over all repair details:
Add/update job status, pickup/delivery/next service dates
Search or add customers by phone, email, name, company
Auto-save customer details directly from the job page
Add multiple devices with IMEI, PIN, notes, or custom fields
Attach services to each device (create on-the-fly if needed)
Add parts & extras (non-service items like chargers, adapters)
Set tax types (inclusive/exclusive) per line item or job
Change default tax rate or override inline
Record partial, full, offline, or online payments
Generate instant receipts
View automated history log (every change is recorded)
Add manual notes (private or customer-visible)
Upload attachments (images, PDFs, documents)
Print work orders, repair labels, repair tickets, and invoices
Download in PDF or send via email/SMS
Send job updates or requests to technicians/customers
Automatically or manually request repair feedback from customers via email or SMS once a job is delivered.
View all feedback requests and customer responses
Allow customers to unsubscribe from review requests
Track review performance and customer satisfaction
Great reviews = more trust = more business 💼
RepairBuddy’s Repair Job Management feature offers everything your team needs to manage jobs with confidence:
Streamline workflows
Improve communication
Ensure data accuracy
Speed up invoicing & billing
Maintain complete job records
Whether you're a solo repair tech or manage a chain of repair shops — RepairBuddy scales with your business.
Start using RepairBuddy’s Repair Job Manager to automate your workflow, track every repair with precision, and offer a 5-star experience to your customers.
👉 Start your free trial now and see how easy repair shop management can be.
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