Give your customers a professional, trackable receipt for every repair.

What's Included In RepairBuddy's Repair Tickets

QR Code Integrated Repair Tickets

Once your customer entrusts their device to you and signs the work order authorization, you can instantly generate a comprehensive Repair Ticket. This ticket is more than just a receipt; it's a vital communication tool that ensures a smooth and transparent repair experience for your customers.

QR Code repair Tickets

Repair Tickets

When a customer hands over their device and signs the Work Order Authorization, you can instantly generate and print a Repair Ticket. This ticket acts as both a receipt and a reference tool, providing all the essential details they need:

  • icon Customer information
  • icon Repair shop name, phone, and address
  • icon Quoted price and expected delivery date
  • icon Unique QR code and Case Number to check job status online

Real-Time Repair Status Access

Each repair ticket includes a scannable QR code linked to the customer's unique job. With just a quick scan, customers can track their repair progress anytime from their phone or computer — no login required.

Alternatively, they can also use the Case Number or Device Serial Number in your site’s job status check form.

online repair job status checker

Two-Way Communication with Technicians

RepairBuddy takes support a step further:
Customers can use their ticket to send messages or upload files for technicians — whether it's to clarify an issue, share a color reference, or notify you about special instructions. It makes communication seamless, professional, and documented.

A Trust-Building, Trackable Record

Each Repair Ticket acts as proof of device handover, listing the device details, customer contact info, agreed-upon price, and delivery date. It reassures your customers that their valuable device is in safe hands, while giving your team an official record of the job.

Why Repair Tickets Matter:

  • icon Improves customer trust and transparency
  • icon Reduces unnecessary calls and confusion
  • icon Enables self-service status updates
  • icon Keeps communication organized
  • icon Strengthens your brand with a professional handoff experience

Make your first customer interaction memorable, efficient, and stress-free — with RepairBuddy’s smart Repair Ticket system.

Explore More Features

×

Hello!

Click one of our contacts below to chat on WhatsApp

× How can I help you?