All-in-one software for repair shops, within your WordPress website, easy and powerful.

Online Repair Job Status Checker – Real-Time Repair Updates for Your Customers

Webful Creations Vision > RepairBuddy WordPress Plugin > Core Features > Online Repair Job Status Checker – Real-Time Repair Updates for Your Customers

In today’s digital world, customers expect transparency and instant access to service updates.

What's Included In RepairBuddy's Job Status Checker

RepairBuddy’s Online Repair Job Status Checker

With RepairBuddy’s Online Repair Job Status Checker, you give your customers the power to track their repair in real time, communicate with your team, and access everything they need — 24/7, right from your website. This feature isn’t just about tracking — it’s about building trust, professionalism, and a better customer experience.

online repair job status checker

What Is the Online Repair Status Checker?

RepairBuddy’s Online Repair Tracker allows customers to:

  • icon Instantly check the status of their ongoing repair job
  • icon View a complete repair history log
  • icon Communicate with technicians via secure messaging
  • icon Attach files (images, documents, PDFs)
  • icon View and download their invoice
  • icon Pay outstanding balances online

This gives your repair business an edge — offering enterprise-level service without the overhead.

How It Works – Simple, Seamless, and Smart

Adding the status checker to your website is effortless. Just embed the shortcode:

[[wc_order_status_form]]

This adds a user-friendly repair tracking form that lets customers check their repair job in four convenient ways:

  • icon Scan QR Code on their repair ticket
  • icon Enter Job Case Number
  • icon Enter Device Serial Number
  • icon Login to Customer Account (to view all active and past jobs)

Once authenticated, customers will see real-time repair job details and much more.

Repair Job Ticket
QR Code repair Tickets
Repairbuddy WordPress plugin computer repair

What Customers Can See and Do

Your customers won’t just view a status update — they’ll experience a full repair tracking portal:

  • 📋 Live Job History Timeline – Every update and action recorded from booking to delivery

  • 💬 Secure Messaging – Customers can send messages to technicians for updates or special requests

  • 📎 File Uploads – Images, documents, and more can be shared for clarification or support

  • 💵 Payment Overview – View total cost, balance due, payments made, and pay online instantly

  • 🧰 Job Summary – Details of:

    • Device(s) under repair

    • Technician assigned

    • Services performed & parts used

    • Extras included

    • Repair status & delivery ETA

  • 📄 Invoice Access – Download invoice as PDF or print it anytime

Everything your customer may need — in one powerful and professional self-service portal.

What to expect for customers?

Why You Need an Online Repair Tracker

Let’s face it — customers hate waiting blindly. By offering automated repair status updates with on-demand tracking, you:

  • icon Build trust with complete transparency
  • icon Reduce support calls and follow-up queries
  • icon Enhance customer satisfaction with real-time access
  • icon Appear more professional and enterprise-level
  • icon Close more payments with integrated pay-now features
  • icon Boost loyalty by keeping customers engaged and informed
Grow-Your-Appliance-Repair-Business

Give Your Customers Control — and Give Your Business a Competitive Edge

RepairBuddy’s Online Job Status Checker turns your website into a 24/7 repair CRM portal — giving customers everything they need without making a call.

It’s the kind of experience that not only improves customer service but also gives your business a polished, modern, and trustworthy image.

Ready to WOW Your Customers?

From real-time updates to complete repair histories and easy communication —
RepairBuddy’s Online Repair Tracker is the feature your business can’t afford to miss.

Let’s take your repair shop to the next level.
📲 Start using RepairBuddy today and offer your customers the future of repair tracking.

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