Grouped Repair Services Booking Form | RepairBuddy WordPress Plugin

All-in-one software for repair shops, within your WordPress website, easy and powerful.

RepairBuddy’s Grouped Services and Device Type Booking Form offers an advanced, user-friendly booking experience—especially ideal for businesses handling multiple device types and a wide range of repair services. Integrated with the shortcode [wc_book_type_grouped_service], this form ensures smart filtering, simplified workflows, and a smooth booking experience for your customers.

What's Included In RepairBuddy's Grouped Services Booking

Grouped vs. Regular Booking Form: What's the Difference?

The Grouped Services Booking Form in RepairBuddy offers a more organized and tailored repair booking experience compared to the regular booking form. Instead of listing all brands, devices, and services together, it starts by asking the customer to select a device type—such as a phone, tablet, or console. This choice filters the brands and devices shown next, ensuring only relevant options appear. Once a device is selected, services are displayed in grouped accordions based on categories (like screen repairs, battery replacements, etc.), making it easier for customers to find the exact service they need. This structured flow enhances user experience, especially for businesses handling multiple device types and a wide range of services.

Step-by-Step Repair Booking with Grouped Services Form

This specialized booking form streamlines the customer journey by guiding them through clear steps, only showing them the relevant devices and services they need to see.

Why Use Grouped Service Booking?

Unlike standard booking forms, this version dynamically filters options based on the customer’s selections. Here's how it works:

Step 1: Select Device Type
Customers choose the type of device they want to repair—such as smartphones, tablets, laptops, game consoles, or appliances. This determines which brands and models are shown next.
Step 2: Choose Brand and Device
Based on the selected device type, customers are only shown the relevant manufacturers/brands, and then the specific device models available under that selection.
Step 3: Enter Device Details
Customers enter required device-specific information such as:
- IMEI or Serial Number
- Device PIN or password
- Device notes
- Any custom fields (created via RepairBuddy’s Additional Fields settings)
Step 4: Add More Devices (Optional)
If a customer wants to submit multiple devices, they can easily add another device and repeat the steps above.

Grouped Repair Services Selection

Once the customer has entered device information, they’re presented with a neatly organized list of services grouped by service categories (service groups).

What Makes Grouped Services Special?

Accordion Layout by Service Group
Services are grouped under collapsible sections, each representing a category (like Battery Replacement, Screen Repair, Hardware Issues, etc.)
Clean and Focused
Only services relevant to each group are shown—making it easy for customers to find what they need.
Fallback Option: "Other Service"
If a customer doesn't see their required service, they can type it in manually using the "Other Service" input. This ensures no customer leaves without submitting a booking.

Benefits of Grouped Services Form

This form is ideal for multi-device repair businesses and shops offering a broad range of services. Here's why:

Enhances user experience by reducing clutter
Provides a guided, intuitive booking flow
Increases booking conversions by allowing flexibility
Great for SEO by aligning device and service categories

Use Case Example

Let’s say you run a business repairing:

Phones (iPhones, Samsung, etc.)
Laptops (HP, Dell, Lenovo)
Game consoles (PlayStation, Xbox)

With this form:

A user selects “Laptop”, then “HP”, then “Pavilion 15”
They’re shown services grouped like Battery, Screen, and Motherboard
The user selects “Screen Replacement” under the Screen group
Adds a note, fills personal details, and submits!

That’s how easy and efficient grouped bookings can be with RepairBuddy.

Alternative Booking Options

In addition to grouped services booking, RepairBuddy also offers:

Each one is optimized to help you accept repair orders in the most efficient way possible based on your business model.

Ready to Accept Smarter Repair Bookings?

If you're managing multiple service types and devices, this form gives your repair shop a professional edge and improves the booking experience for your customers. Start using Grouped Services and Device Type Booking Form with RepairBuddy today and streamline your workflow effortlessly!

Grouped vs. Regular Booking Form: What's the Difference?