Easily track payment status for every job — for you and your customers.

What's Included In RepairBuddy's Payment Statuses

Payment Statuses

Stay in control of your repair payments — from start to finish. Managing payments shouldn't be confusing. With RepairBuddy’s customizable payment status system, you and your customers always know exactly where each job stands financially — whether it’s unpaid, partially paid, or fully settled. It’s the easiest way to avoid miscommunication, streamline your workflow, and keep your shop running smoothly.

payment status list view

Understand Payment Progress at Every Stage

Payment statuses help administrators, shop managers, technicians, and customers stay aligned on the financial side of each repair job.

Knowing whether a job is paid, partially paid, or unpaid ensures that your team can make the right decisions before starting or completing repairs.

Easily Update Payment Status During Job Processing

It's important to change the payment status when it changes so staff and customers know the exact status of the job's payment. Updating a payment status is quick and flexible:

  • icon While receiving a payment, authorized users can mark it as Paid, Partially Paid, or Credit.
  • icon From the job edit screen, administrators, managers, or assigned technicians can manually adjust payment status at any time.
  • icon When a full payment is made online, RepairBuddy will automatically update the status to Paid, keeping your records clean and current.
changing payment status repairbuddy
repair invoice device based

Integrated With Invoices

Customers can clearly see their payment status displayed at the top of their invoices, whether printed, viewed online, or received via email. This adds transparency and helps reduce payment-related confusion or disputes.

Create Unlimited Custom Payment Statuses

Need payment statuses in your own language or want to define unique stages for your process (e.g., "Waiting for Confirmation" or "Pending Finance Approval")?

No problem — RepairBuddy lets you create unlimited custom payment statuses with no restrictions. Tailor the system to your exact workflow and business needs.

create new payment statuses

Why Payment Statuses Matter:

  • icon Improve communication with customers
  • icon Avoid repair delays due to unclear payment status
  • icon Customize to your billing workflow
  • icon Boost team coordination and billing accuracy
  • icon Automatically sync with online payments

Make your repair business smarter, faster, and more transparent — all starting with clear payment tracking.

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