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Online Repair Booking System – Simplify Device Repair Scheduling

Webful Creations Vision > RepairBuddy WordPress Plugin > Core Features > Online Repair Booking System – Simplify Device Repair Scheduling

Let your customers book repairs quickly, easily, and confidently. In today’s fast-paced world, user experience is everything—especially when it comes to service booking. RepairBuddy’s Repair Service Booking feature empowers your repair business to provide a seamless, mobile-friendly, and customer-centric booking process that builds trust, boosts conversions, and keeps your repair jobs organized from the start.

What's Included In RepairBuddy's Repair Booking

Types of Repair Booking Forms

Not every repair shop operates the same way, which is why RepairBuddy offers multiple repair service booking form layouts. Whether you fix smartphones, computers, TVs, or appliances, there's a booking form designed for your exact business needs.

book repair device - repairbuddy

Default Repair Booking Form

Ideal for repair businesses focused on specific device types (e.g., laptops or desktops), the Default Booking Form eliminates unnecessary fields and lets users jump straight to choosing a brand like Dell, HP, or Apple.

How It Works:

  • Customer selects a manufacturer/brand.

  • Then selects a device model (e.g., MacBook Pro, HP Pavilion).

  • If the brand or model isn't listed, the user can select "Other" and manually input their device details.

  • Device information fields may include: Serial Number, IMEI, PIN Code, and custom fields like color, condition, etc.

Add Multiple Devices to Booking

RepairBuddy lets customers book multiple devices in one go—perfect for B2B clients or households with more than one gadget in need of repair.

Key Features:

  • Users can easily add more devices before proceeding.

  • Each device can have different services selected.

  • All device and service data is sent together in one clean submission.

multiple devices in repair booking form
select services individually for each device

Service Selection for Each Device

Customers can select services for each device they've added, such as:

  • Screen replacement

  • Battery replacement

  • Software troubleshooting

  • Diagnostic services

If a service isn’t listed, they can input their request in the "Other Services" field.

Customer Information Collection

A great booking form also captures everything your repair business needs to start communication and build customer profiles.

Fields Available:

  • First Name & Last Name

  • Email & Phone Number

  • City, ZIP/Postal Code

  • Address & Company (optional)

  • Tax ID (optional for B2B)

  • Detailed notes on the issue

  • File uploads (images, PDFs, etc.)

This flexibility helps your team understand the problem before a technician even touches the device.

book service customer details
RepairBuddy email notifications to customers

Email & SMS Notifications (Automation Built In)

RepairBuddy helps you stay professional and responsive by automating communication:

  • Admin Notification: Immediately notifies your team when a new booking is made.

  • Customer Confirmation: Sends an email summary of the booking.

  • SMS Alerts: If enabled, customers receive SMS confirmation (powered by your preferred SMS gateway).

Convert Bookings Into Estimates Easily

Once a booking is received:

  • Technicians or managers can review the submitted details.

  • They can prepare a repair estimate or quotation with parts and labor pricing.

  • The estimate is emailed to the customer for approval or rejection.

This keeps everything transparent, trackable, and streamlined.

repair estimates - repairbuddy
simple booking form for repair booking

Additional Booking Form Types Available

RepairBuddy doesn’t stop at one form type. For unique business models, explore our additional booking options:

Give Your Customers the Easiest Way to Book Repairs

Whether you repair phones, tablets, laptops, appliances, or cars — RepairBuddy’s online repair booking system gives your customers confidence and gives your business the efficiency it needs to grow.

🎯 Ready to Streamline Your Repair Booking Process?

Use RepairBuddy to simplify the booking journey and let your customers help you help them — the smart way.

Explore More Features

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repairbuddy post your feedback form on repair service

Feedback & Reviews – Build Trust, Improve Service, Grow Faster

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