Total Control to Power Your Repair Business

The Admin Control Panel in RepairBuddy isn’t just a dashboard—it’s your mission control. From configuring every detail of your repair workflow to customizing how your services, devices, and customers interact with your business, this powerful control center ensures your WordPress-powered repair shop runs exactly how you want it.

What's Included In RepairBuddy's Administrator Workspace

Administrator’s Workspace: Unleash the Power to Manage Your Repair Business

Your business, your rules. The RepairBuddy Admin Control Panel is designed to give you full command of your repair business operations — from setting up job flows and customizing booking forms, to managing invoices, parts, services, and reporting. Whether you're running a single repair shop or a chain, this workspace centralizes everything you need to stay productive, accurate, and in control.

Complete Business Setup & General Settings

Customize RepairBuddy to match your repair business identity.

The General Settings section lets you configure your core business information, manage page integration (like online status tracking or bookings), and control the overall behavior of your system.

Highlights:

  • Business name, email, contact info, time zone

  • Enable online repair tracking via serial number

  • Set default country and GDPR compliance preferences

  • Enable or disable PDF attachments with status emails

  • Prefix customization for case numbers and job IDs

Invoicing & Currency Settings

Create invoices your customers trust.

Easily manage how your invoices look and behave, while controlling how currency appears across the system.

Key Features:

  • Currency symbol position, decimal precision, separators

  • Enable QR codes on invoices

  • Display pickup, delivery, or service dates

  • Customize footer terms and conditions or disclaimers

Repair Job Settings

Define how your repair workflow functions.

From job statuses to payment methods, RepairBuddy puts the flexibility in your hands.

You can:

  • Add unlimited custom job statuses and payment statuses

  • Enable/disable automatic notifications for each status

  • Manage payment methods (cash, Stripe, WooCommerce, mobile wallets)

  • Choose between work order formats with/without pricing

SMS Notifications

Keep customers updated in real time.

Enable and manage SMS gateways to keep customers informed throughout the repair process.

Available Gateways:
Twilio, Releans, Capitole Mobile, Bite Lietuva, SMSChef, TextMe.co.il

Device & Brand Management

Set up the structure for what you repair.

Rename core device-related labels, create additional fields, and tailor RepairBuddy to fit your repair niche.

Control over:

  • Device types, brands, models

  • IMEI/serial labels, pin code settings

  • Custom fields per device type

Booking Form Settings

Customize your customer-facing forms.

Craft the ideal experience for your customers when they book a service.

Configure options such as:

  • Email notifications for both customer and admin

  • Enable bookings to generate estimates or direct jobs

  • Allow "Other" services or devices input

  • Show/hide fields like IMEI, service pricing

Maintenance Reminders

Get repeat business on autopilot.

Schedule service reminders to bring customers back for recurring maintenance.

Flexible options:

  • Set interval days

  • Add device types and manufacturers

  • Customize SMS and email templates

  • Preview and test reminders before sending

Tax Management

Stay compliant with your local tax regulations.

Add and manage multiple tax rules, set default tax rates, and choose if your pricing includes or excludes tax.

Services, Devices, and Parts Customization

Precision control over your service catalog.

Admins can define service pricing based on device type, brand, or individual devices. Similarly, parts inventory supports multiple variations and device associations.

Full control over:

  • Service categories, pricing layers

  • Device types, brands, and models

  • Parts inventory variations, stock management, tax, and warranty settings

Pages Setup & Styling

Connect key features with your frontend pages.

Assign essential RepairBuddy features to pages like:

  • Customer login & booking

  • Online job tracking

  • Feedback forms

  • Parts catalog, services catalog

Customize branding elements such as button and header colors to match your site style.

Appointments Calendar

Visualize your workload.

Use color-coded calendars to monitor upcoming job deliveries, pickups, or future services.

Views include:

  • Month, week, and daily view

  • Filters by job status or assigned technician

Estimate Management

Easily create and manage repair estimates.

Admins can add devices, parts, and services into estimates, and send them to customers for approval or rejection with full PDF/print support.

Feedback & Reviews

Track customer satisfaction to improve service.

Enable automated feedback requests via email/SMS and manage how reviews appear on your site.

User Management

Manage your team and customers from one place.

Admins can add, edit, or delete roles including:

  • Technicians

  • Shop Managers

  • Administrators

  • Customers

Powerful Reporting Tools

Make informed business decisions with smart insights.

Access detailed reporting dashboards, including:

  • Daily sales reports

  • Technician performance summaries

  • Customer job histories

  • Filter by date range, job status, and payment status

Take Full Command of Your Repair Business

The Admin Control Panel in RepairBuddy gives you unmatched flexibility to configure, control, and scale your repair shop efficiently. Whether you're running a phone repair store, laptop service center, or multi-device workshop—RepairBuddy grows with you.

 

✅ Ready to Transform Your Repair Workflow?

Try RepairBuddy today and experience the control your business deserves.

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