Running a successful repair business is not just about completing jobs — it’s about knowing your real profit. Many repair shops track revenue but fail to accurately record expenses, leading to unclear margins and poor financial decisions. The RepairBuddy Expense Module solves this problem by giving repair shops a powerful, [...]

Running a repair shop shouldn’t mean chasing paperwork, printing authorization forms, or waiting days for customer approvals. In today’s fast-paced repair industry, speed, transparency, and automation are no longer optional — they are essential. That’s exactly why RepairBuddy’s Digital Signature Workflow was built. This powerful feature allows repair shops to [...]

Are you running a repair shop, service center, or device service business? If so, you already know how critical accurate time tracking is for profitability, payroll, and billing. That’s why we’re thrilled to bring you the brand-new Time Log Feature in RepairBuddy — the ultimate repair shop CRM & booking [...]

In today’s fast-paced world, customers expect instant communication when their devices are being repaired. Whether it’s an update about a repair job, a reminder for scheduled maintenance, or a pickup notification, SMS remains the most effective channel to keep customers informed. That’s where BulkGate SMS integration with RepairBuddy comes in. [...]

We’re excited to announce that RepairBuddy has recently integrated with SMSHosting.it, giving you even more flexibility when sending SMS notifications to your customers. 🎉 Whether you run a repair shop in Italy or manage international clients, this new integration makes it easier to keep your customers updated about job progress, [...]

If you run a repair business, one of the most common questions your customers ask is:“Can I check the status of my repair online?” And if your answer is “No”, you’re missing a golden opportunity to improve customer experience, save time, and stand out from competitors. In this article, we’ll [...]

In today’s digital-first world, customers expect instant access — to everything. From checking repair status to reviewing job history, the more self-service options you provide, the better their experience. That’s why building a customer portal is no longer optional for repair shops — it’s essential. In this guide, we’ll show [...]